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Return Policy

All purchases on www.pw-finejewellery.com are final so please choose carefully. You may exchange for a different size or colour within seven days from date of purchase (fifteen days for International orders).

Customers will be responsible for all shipping & re-shipping charges for exchanges and will need to supply proof of purchase being either the PayPal confirmation, bank statement, or email confirmation from Paula Walden. Please read the conditions of sale before purchasing.

Please Note: Exchanges are only possible if the item is available so please don’t hesitate to email care@pw-finejewellery.com 

If your item qualifies for an exchange (or resize) please post the item to us; ensuring it is well packaged in it's original packaging, to the address below. 

Please include a prepaid postbag with your item, as postage costs will fall on the customer. It is recommended that you select a ’signature on delivery’ option. 

Email us at care@pw-finejewellery.com to notify us that you require an exchange or the resize required. Some stone set rings may not be resizable.

ATTN: RETURNS
PW Fine Jewellery
Level 2, 109 Edward Street
Brisbane, QLD, 4000
Australia




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